Company Name : Foundever Customer service company
Customer Care: Handling customer inquiries, providing support, and resolving issues through various channels (phone, email, chat, social media).
Technical Support: Offering assistance for a wide range of products and services, from pre-sales to post-sales technical help.
Sales & Retention: Managing inbound and outbound sales programs, and implementing strategies to retain customers and increase their lifetime value.
Back-Office Support: Handling non-customer-facing business processes such as data entry, order processing, and other administrative tasks.
Content Moderation: Providing services to ensure online safety and community standards by moderating content.
CX Consulting and Analytics: Using data and insights to help clients optimize their customer experience strategies and improve performance.